1. Introduction
At Chopra Opticals, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our store, use our services, or interact with us online.
2. Information We Collect
- Personal Identification: Name, contact number, email address, and postal address.
- Health Information: Prescription details and eye examination records (only with your explicit consent).
- Transaction Data: Purchase history, payment details, and order preferences.
- Technical Data: IP address, browser type, and device information when you visit our website.
3. How We Use Your Information
- To provide and manage our optical products and services.
- To process transactions and send order confirmations.
- To communicate with you about appointments, offers, and updates (you may opt out anytime).
- To improve our services and customer experience.
- To comply with legal and regulatory requirements.
Note: We never share your health or prescription data with third parties without your explicit consent, except as required by law.
4. Data Protection & Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is stored securely and access is restricted to authorized personnel only.
5. Sharing Your Information
- We do not sell, trade, or rent your personal information to third parties.
- We may share data with trusted service providers (e.g., payment processors, delivery partners) solely to fulfill orders and provide services.
- We may disclose information if required by law or to protect the rights and safety of Chopra Opticals, our customers, or others.
6. Your Rights
- You have the right to access, correct, or delete your personal data held by us.
- You can withdraw consent for marketing communications at any time.
- To exercise these rights, please contact us using the details below.
7. Cookies & Tracking
Our website may use cookies to enhance user experience and analyze site traffic. You can control cookie preferences through your browser settings.
8. Third-Party Links
Our website or communications may contain links to third-party sites. We are not responsible for the privacy practices or content of such external sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us: